Shipping policy

Thank you for shopping with Bēn. We are pleased to offer shipping within Canada and the United States, as well as a Local Pickup option. Please review our shipping policy below for estimated delivery times, processing details, and more.

• All orders are processed within 1–3 business days (excluding weekends and holidays).
   

• You will receive a confirmation email once your order has been shipped, along with tracking information (when available).
   

• Please allow additional time during holidays or promotional periods.

We currently ship across all provinces and territories in Canada.

Estimated Delivery Time:

• Standard Shipping: 3–7 business days
   

• Expedited Shipping (optional): 2–4 business days
   

Shipping Rates:

• Flat Rate: $X.XX (Standard)
   

• Free Shipping: Orders over $XX.XX
   

• Expedited: Calculated at checkout
   

Note: Delivery time may vary based on your location and the selected shipping carrier.

We offer shipping to all 50 states in the U.S., including Alaska and Hawaii.

Estimated Delivery Time:

• Standard Shipping: 5–10 business days
   

• Expedited Shipping (optional): 3–5 business days
   

Shipping Rates:

• Flat Rate: $X.XX (Standard)
   

• Free Shipping: Orders over $XX.XX
   

• Expedited: Calculated at checkout
   

Customers are responsible for any applicable customs duties or taxes imposed by U.S. authorities.

We are excited to offer Local Pickup for customers within the [Your City/Region] area. Simply select the "Local Pickup" option at checkout.

Pickup Details:

• Location: 430 Horner Avenue, Etobicoke, Ontario, Canada, M8W 2B1
   

• Pickup Hours: Tuesdays - Sundays, 1:00 PM - 6:00 PM,
   

• You will receive an email when your order is ready for pickup, usually within 1–3 business days.
   

Please bring your order confirmation email (printed or on your phone) when you pick up your order.

We currently do not ship outside of Canada and the United States.

While we work with reliable shipping providers, delays may occur due to weather, carrier issues, or other unforeseen circumstances. If your order is significantly delayed or lost, please contact us:

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📧 Email: hello@brewben.com
📞 Phone: +1 (416) 970-4002